Asset related cases within incident tickets

Idea created by john.mulder@espritdigital.com.au on Aug 3, 2016
    Not Planned
    Score10
    • john.mulder@espritdigital.com.au
    • Jonathan Jones

    It would be beneficial for once an asset has been assigned to a case that the ticket would then also show other tickets (any status) assigned to that asset.

     

    This would allow the user to quickly see whether this issue may be an ongoing issue with the assigned asset.

    What problem will this feature solve?: