When a user makes a Service Catalog request, various tasks are assigned. In our case we have a "New Employee Onboarding" item.
Once the request is made, when we view our task list, we are unable to distinguish which new employee the task is for. If we have 5 new employees, and want to update a specific task for just 1 of the employees, we either need to open all 5 tasks, or go back in to the Service Catalog request after it is submitted and edit the Title.
We would like to have the option to Customize the column list in the "Tasks" page to add one of the fields from the Service Catalog (such as First M Last Name field).
|What problem will this feature solve?:|