The ability to create a Label as a custom field

Idea created by Eric Hegerle on Jul 1, 2016
    Under Consideration
    • Todd Thomas
    • Alex Hess
    • Eric Hegerle
    • Thomas Indelli

    (Originally posted on 14, June 2016)

    Would like the ability to create a "Label" as a custom field.  Looking to make it so that if a user selects a particular Cat/subcat I can put a message to the user that pertains to this.  Such as "IF your issue is "X" please attach the log file found in C:\logs by clicking "Attach Files" below.

    What problem will this feature solve?: