Edit/Remove existing comments

Idea created by Alex Hess on Jul 1, 2016
    Under Consideration
    • Alex Hess

    (Originally posted on 23, May 2016)

    I'm not sure if it's something I'm missing, but we can only edit/modify our own posted comments. An administrator should have the ability to remove/edit any/all comments in the system. We're seeing a lot of comments being added that contain long chains and need to be pruned for readability. We're also seeing comments posted on the wrong tickets creating additional confusion.
    What problem will this feature solve?: