Conversation / email with third party's

Idea created by 7054437 on Jul 1, 2016
    Under Consideration
    • 7054437
    • Esther Alvarez
    • Andrew Hagen
    • Todd Thomas
    • Kelly Whalen

    (Originally posted on 11, May 2016)

    We are increasingly corresponding with third party's , I would like to see a section / process where we can include the "email conversation" with third party's without the third party being privy to the other details of the job , we can at time have several email conversations at the same time with different party's and it is very important to keep these conversation together .
    Currently we use email with each person working on the job except the helpdesk as Samanage will not keep the conversation together. Our goal is to keep everything for the job in Samanage
    What problem will this feature solve?: