Add Criteria Item for Customer Satisfaction Feedback

Idea created by on Jul 1, 2016

    (Originally posted on 10, May 2016)

    It would be nice to have a criteria field that we could select titled "Customer Satisfaction Feedback" and the filter could simply be "Blank" or "Not Blank".  That way we could view and pull our customer satisfaction comments directly from the service desk in an easier way.  Thanks for your time!
    What problem will this feature solve?: