Please add search capacity for text in comments and notes.

Idea created by 8218104 on Jul 1, 2016
    • 8218104

    (Originally posted on 6, May 2016)

    A search capacity for the text fields such as comments and notes is needed.  If that can't be done, then add a way to dump the contents to a .txt so it can be searched with other tools.  I've never used a help desk product that did not have that capability.
    What problem will this feature solve?: