Long term plan
(Originally posted on 3, May 2016)I have a suggestion- it would be great if there was a filter for 'My Groups' or 'Groups I am in' that list the incidents/tasks associated with all groups a tech belongs to... Otherwise they have to know every last group they are assigned to.
Is there a way for techs to see what groups they are in without an admin telling them?
|What problem will this feature solve?:|