Auto-apply strikeout formatting for incidents, problems, and changes already closed/resolved

Idea created by Andrew Hagen on May 25, 2016
    Not Planned
    Score10
    • Andrew Hagen
    • crystal.karanovich@channeladvisor.com

    (Originally posted on 30, April 2016)

    If incident 1953 is attached to incident 3434, and incident 1953 is resolved or closed, but incident 3434 is not, the formatting for the text "# 1953 XYZ ABC Description" within the incidents area should be strikeout-formatted. Same thing for changes and problems.Same thing for comments referencing these.

    What problem will this feature solve?: