Escalated Customer services

Idea created by simonm@aph.com on May 25, 2016
    Implemented
    Score5
    • simonm@aph.com

    (Originally posted on 28, April 2016)

    we have three sites across the country and once central place where we deal with escalated customer services currently things are sent via the post which takes time. we are currently looking to bring this into Samanage to speed things up and also cut down on costs.

    What problem will this feature solve?: