Import data into subject line base on field

Idea created by on May 25, 2016
    Under Consideration
    • Bjorn Krijgh
    • Esther Alvarez
    • DONNA cushing
    • Winship, Andy

    (Originally posted on 19, April 2016)

    I would like to know if it is possible to add a field item to the subject of a new incident.


    For example, we use the service catalog for new hires.  We have a field for the new hire name.  When that field is filled out I wanted to know if we could see "Employee - New Hire - %New Hire Name%"  in the subject line instead of "Employee - New Hire"

    What problem will this feature solve?: