Resolved, then back to Incident list.

Idea created by 8066750 on May 25, 2016
    Under Consideration
    Score20
    • joe.mariscal@ryerson.com
    • 8066750
    • Aleman,Ruby - R057045

    (Originally posted on 19, April 2016)

    Is it possible to have have the site put you back on the incident list after a ticket and marked and updated as resolved?

     

    Right now it just sits on the ticket giving you the option to edit the ticket or post a comment when you could already do that in the resolution field when resolving it. It would be great if it kicked you back out to the incident list so you can mark it as closed or view other tickets.

    What problem will this feature solve?: