(Originally posted on 31, July 2014)
Currently there is no way to define a default dashboard for your staff to see upon starting a new Service Desk account.
For instance, I have a custom RSS field to display only a certain department's New Incidents, but currently it seems I will have to go around to each individual computer and set this up myself, over and over again (or send an email with instructions)
There should be a way to set this as a default, and to have different defaults for different Departments.
|What problem will this feature solve?:|