Create Incident from a Software listing

Idea created by 8156368 on May 25, 2016
    Under Consideration
    Score15
    • 8156368
    • crystal.karanovich@channeladvisor.com

    (Originally posted on 7, April 2016)

    It would be great to be able to create an incident directly from a software listing - to include all the machine that have the software.

     

    Today I was looking through installed software and noticed we still had some folks with our older VPN software installed, and I wanted to make a ticket so that we could get the software uninstalled from their machines.  It would have been great if there was a way to do that directly from the software inventory page for the specific software.

    What problem will this feature solve?: