Add Documents Folder for a Ticket

Idea created by Elliot Semmelman on May 25, 2016
    Under Consideration
    Score10
    • 7054437
    • Elliot Semmelman

    (Originally posted on 31, March 2016)

    For some of the more extensive tickets I work, I need to refer to many documents that are associated with that ticket.  For example, if I am working on a report and I have to maintain several versions for the user it would be more helpful to have a "directory-like" area within the ticket to search for what I need instead of having to fish through my posts to find the report attachment that I want. 

     

    If this were included in Samanage then it would truly be a one-stop product.  Now, the way I do it is maintain all my information within Samanage except for large and the sometimes many documents that I have to create a separate folder for on my PC.

    What problem will this feature solve?: