(Originally posted on 1, April 2016)
I would like a feature that allows us to identify who our "vip" people are, by just looking at their avatar, or name-tag in Samanage. Maybe something like adding a Star icon next to their avatar.
We have new IT people constantly and this will help them identify who is top priority vs. everyday users?
(of course, everyone is important, but we need a feature to make certain people stand out more when they submit a ticket).
If something like this is already in place (maybe just changing the color of these people's name) please let me know if i missed the option when I looked through our setup list.
|What problem will this feature solve?:|