Improvement to Reports - Sorting

Idea created by Todd Thomas on May 25, 2016
    Long term plan
    Score25
    • Josh Mills
    • Esther Alvarez
    • Todd Thomas
    • patrick.farrell@york.ca
    • crystal.karanovich@channeladvisor.com

    (Originally posted on 30, March 2016)

    In the Reports section there is the option to set Limit to a specific number. This is very helpful! However, I'd love to be able to determine the sort order between ascending and descending. As it stands currently, it will show you the Top X number of whatever you're viewing. I'd like to also report on the opposite. What are my Top 10 Least Used Categories? How about identifying people with the fewest assigned incidents? Knowing both the highest and lowest performing options is helpful to further customize and support Samanage as well as our organization.

    Could a pill option be added to adjust the sort order? If the words ascending or descending are confusing, you could change it to:

    Sort values by:
    • highest
    • lowest
    with the default set to highest.
    What problem will this feature solve?: