(Originally posted on 29, March 2016)
I know I posted this before. But I would like to get a status on this....
Can I know the status on this? This is starting to be a serious issue and here's why:
Ticket comes in.
I take this Ticket and work on it.
My Partner has no idea I took it.
Partner and I are now working on the same Issue at the same time.
Partner sees it a little later than I and starts working on it again after I took care of it.
Overall this is creating more work for him and it's pretty frustrating overall not knowing if Anyone picked it up while I am out on the road, a meeting, on vacation. It makes me start to think that I have to interrupt what I am doing to see whats going on and take care of it when it has already been taken care of.....
If anyone has a work around within the application that I can do please let me know.
|What problem will this feature solve?:|