(Originally posted on 18, December 2013)
Would be nice to be able to Add A Service Catalog Item to a existing incident/request.
If you have a create "new User" catalog item it seems logical to me that i should be able to add a service catalog item to that request. Not having to create a new request based on a catalog item, Witch at best just is a template holding a prosses/collecion of tasks that normaly would be handled in a request or incident?
|What problem will this feature solve?:|