Resolved state Tickets - Time Stamp

Idea created by Binosh Moothedan on May 25, 2016
    Under Consideration
    Score5
    • Binosh Moothedan

    (Originally posted on 10, March 2016)

    When the ticket is resolved, there is no time stamp created automatically in the ticket. Either you have to go to the Audit trial or the incident view to find it. Could you please enable the time stamp in the ticket itself same like what you have for comments? At the moment, if there is a comment to the ticket, it create the time stamp.

    What problem will this feature solve?: