SLA  Breach percentage

Idea created by Binosh Moothedan on May 25, 2016
    Long term plan
    Score5
    • Binosh Moothedan

    (Originally posted on 8, March 2016)

    At the moment, the Dashboard shows the number of incidents that breached for certain days. Can we have the percentage against the number of incidents vs breaches? Same like what we have for Customer Satisfaction? This will help for the reporting purpose too.
    What problem will this feature solve?: