Workflow for Purchase Orders and Change Requests like in Service Desk Portal

Idea created by sonja.haid@ratesetter.com on May 25, 2016
    Under Consideration
    Score15
    • sreeder@globalmailonline.com
    • tbrower@ameritech.edu
    • sonja.haid@ratesetter.com

    (Originally posted on 7, March 2016)

    We would like to request an automated approval work flow for the Change Management and
    Purchase order forms on the Service Desk side just like the one on for the User Portal. (i.e. If Approver A has approved it, it will get sent to Approver B for approval, but if approver A has not approved it will be declined and Approver B will not have received an email at all)

    What problem will this feature solve?: