Customer satisfaction - levels

Idea created by 7238565 on May 25, 2016
    Under Consideration
    Score35
    • Anna Jordan
    • PJ Kerbiriou
    • Esther Alvarez
    • 6828508
    • 7238565
    • Kelly Whalen
    • Olivier Paratte

    (Originally posted on 19, February 2016)

    The Samanage's current Customer Satisfaction enables the customer to choose if he/she is satisfied or not.
    Most of times it's very poor for statistical analysis.

     

    We just got a great customer satisfaction survey from Logmein and we'd like to share with you guys.

     

    It would be nice to have something like that on Sam.

     

     

    We got this message in portuguese and google translated to english, some miss-translation may be present;

    What problem will this feature solve?: