Merge multiple incidents into 1 incident

Idea created by 7694395 on May 25, 2016
    Long term plan
    Score105

    (Originally posted on 13, August 2015)

    Can there be a way to merge multiple incidents into one incident.

     

    We have a monitoring system that automatically emails us and sometimes we end up with a list of tickets that we would like to merge into one?

     

    See the screen shot below :- If I could easily merge the selected tickets it would l be very useful.

     

    What problem will this feature solve?: