Context Based Forms & Fields

Idea created by John King on May 25, 2016
    Under Consideration
    Score15
    • John King
    • Heiko Rusch
    • 7372369

    (Originally posted on 16, February 2016)

    We want to be able to add some fields to the Incident form that only appear based on a severity of incident or status.

     

    For example we would like to have a closure code box appear when the incident is changed to resolved.  This would be a mandatory field and require completion.   Currently we have to have this as a non mandatory field and the result is its not being completed.

     

    Also in our old system we used to capture RCA report details within a P1/P2 Incident.  So a relevant area for this should appear when the incident is closed. 

     

    Is this possible or likely to be on the roadmap?

    What problem will this feature solve?: