Content of "Incident Resolved" email

Idea created by aradcliffe@hypedc.com on May 25, 2016
    Implemented
    Score5
    • aradcliffe@hypedc.com

    (Originally posted on 13, February 2016)

    When resolving an Incident, could you change the email notification template to include the full history (comments, state changes etc)

    This gives the requester full details of the history, rather than just the original request, which is what it appears to do now. 
    What problem will this feature solve?: