Changing the Default Assignee

Idea created by Chris Walls Administrator on May 25, 2016
    • Chris Walls
    • Larry Johnston
    • 7340715

    (Originally posted on 22, May 2014)

    Is it possible to add a setting for the "Assigned To" for new incident creation from the technician's view? Currently it is set to the logged in user:


    What problem will this feature solve?: