Have fields change based on other fields

Idea created by Larry Johnston on May 25, 2016
    Under Consideration
    • Todd Thomas
    • patrick.farrell@york.ca
    • Larry Johnston
    • sonja.haid@ratesetter.com
    • Ulm, Stephen

    (Originally posted on 20, January 2016)

    We would like to request a "automation" or "script" like feature to have fields auto populate / change based on the value of other fields in the incident (including custom fields).

    What problem will this feature solve?: