Add optionally subcategory underneath the current subcategory

Idea created by Larry Johnston on May 25, 2016
    Under Consideration

    (Originally posted on 20, January 2016)

    It would be nice to be able to have 3 category selections. For each one choose to have it show on the portal or make it required. As well as the capability to assign to different people or groups based on all 3 selections.


    We know in most peoples situation two is enough because for most people they only use the system for IT. However if the first category is the department, then the second category becomes a top level issue for that department, and the third would be a more detailed category.


    Our current thought process is this:
    Category: Maintenance, IT, Human Resources
    Subcategories for IT: Network, Server, Workstation, etc.
    Subcategories for Network: Level 1, Level 2, Level 3

    What problem will this feature solve?: