Incident Track TIme Functionality

Idea created by 6735445 on May 25, 2016
    Long term plan
    • Jason Davidson
    • 7905986
    • Heiko Rusch
    • 6735445
    • 3904936

    (Originally posted on 21, October 2014)

    We would like to be able to utilize the "Track Time" function within Incidents to report against for technicians.  Currently, you're able to enter a duration of time with a note, but it's not linked to a person in any way.  If you're able to link it to a technician and then report against that data, we'd be able to use this functionality with our consultants to track time worked over a certain period of time.

    What problem will this feature solve?: