Add prompt text in Incident fields

Idea created by aradcliffe@hypedc.com on May 25, 2016
    Long term plan
    Score150

    (Originally posted on 13, January 2016)

    Following on from this thread: https://samanage.jiveon.com/ideas/2423

     

    As it seems to be too disruptive to provide a facility to change labels of certain default fields in the portal, could we add 'ghosted' prompt text within fields. So the label and field name would still be 'Title' but within the field, in a light font, default to "Enter a brief description of your issue". I'd also like to see something like "Enter a full description of the problem here. Please provide as much detail as possible." in the main Description field.

     

    There are examples of this style throughout the Community section, you'll see one below this post ("Write a response", "Write a reply" etc.) 

     

    I don't believe this would be difficult to implement, or cause many problems for existing implementations. DONE

     

     

    What problem will this feature solve?: