Ccs Who Can See Private Comments

Idea created by Luis Hernandez on May 25, 2016
    Under Consideration
    Score55

    (Originally posted on 1, April 2015)

    Would like the ability for "Users" who are included in the Cc to also receive "Private Comments." Since we can only assign incidents to one person or group, sometimes technology staff members who need to receive all comments, including private comments, add themselves to the Cc; however, this prevents them from receiving private comments.

     

    Thank you,
    Luis

    What problem will this feature solve?: