Search for "Closed by" or "Resolved by"

Idea created by Luis Hernandez on May 25, 2016
    Implemented
    Score15
    • Luis Hernandez
    • Todd Thomas
    • Chad Brown

    (Originally posted on 9, November 2015)

    Good morning Samanage,

     

    I would like to request the ability to search tickets by filtering "Closed by" or "Resolved by", similar to how "Created by" and "Requested by" currently work. Since the current assignee may not be the same person who resolved or closed a ticket, this search filter would allow us to find tickets we know were resolved or closed by a specific person who is no longer the assignee.

     

    Thank you,
    Luis

    What problem will this feature solve?: