(Originally posted on 10, December 2015)
When closing related Incidents via closing a Problem, please add the ability to populate the Resolution field of the related incidents with the closure comment.
Currently, it is added as a normal comment, and the incidents are resolved with no text in the Resolution field.
In addition, please update Audit records on such incidents to indicate that they were closed via Problem closure. Currently, there does not appear to be a way to tell that from the incident Audit.
|What problem will this feature solve?:|