email acceptance for mapped domains

Idea created by 7905586 on May 25, 2016
    Implemented
    Score5
    • 7905586

    (Originally posted on 9, December 2015)

    We currently have a mapped domain to samanage for branding purposes. Our clients can visit us on the web at help.ourdomain.com instead of ourdomain.samanage.com.  To me, this would imply that they would also handle email on that mapped domain, as having email addresses @ourdomain.samanage.com breaks that branding. I can work around this by creating listhost addresses that will forward email back to samanage but this not an ideal solution as it requires me to do extra work for creating new dropboxes etc.
    What problem will this feature solve?: