(Originally posted on 28, January 2015)
Please let me know how can I export all defined categories and sub categories in excel format.
Currently we do not have any option to perform this. We should have export feature for all configuration fields like categories, sub categories, SLA, Groups, Organization with timezone.
We would also like to know if we can include export feature in SLM. We have defined SLA's and we would like to know if we can export it in excel format.
Thanks in advance.
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