Filter personal AND group incidents

Idea created by Francis Uy on May 25, 2016
    Long term plan
    • Francis Uy

    (Originally posted on 6, October 2015)

    In the Service Desk Incidents list, there should be an option to look at ALL of a user's tickets in a single view, including ones assigned to groups they belong to, rather than having to switch between filter criteria.

    What problem will this feature solve?: