Service requests tasks should support portal users

Idea created by 6626540 on May 25, 2016
    Long term plan
    • Jean Tagliamonte
    • 6845573
    • 7166025
    • 6860286
    • 7109289
    • 6692393

    (Originally posted on 5, February 2014)

    Could we get the ability to route a service request to a portal user for approval? For example, when someone requests a new computer we may need to route a supervisor with fiduciary responsibility for approval before placing an order. Approval should likely be performed by a designated contact for each department.

    What problem will this feature solve?: