(Originally posted on 23, September 2015)
We use Samanage for our internal metrics and quality assurance policies. Wouldn't it be nice if we had a "nothing" in the group by of the reporting tool?.
I want to know all the statistics like time to closure or time to resolution without having to group by anything.
Any workaround / Idea? It is messing all my stats...
Thank you in advance.
|What problem will this feature solve?:|