Being able to add multiple sites or regions (or groups of sites) to one ticket

Idea created by 7266239 on May 25, 2016
    Under Consideration
    Score15
    • 7266239
    • hsolanki@intevaproducts.com
    • crystal.karanovich@channeladvisor.com

    (Originally posted on 11, September 2015)

    Sometimes one symptom is reported on multiple sites at the same time. Being able to add those sites to one ticket would be nice. Today we have to add a ticket per site, to keep the reporting on site issue history intact.

    What problem will this feature solve?: