(Originally posted on 8, September 2015)
We want to reconcile a user based cloud software contract with the users who have the software assigned to them. This is to track cloud application usage not reported by the agent since there is no client install. We can create a custom field for each software app within the User view but would like to be able to reconcile the custom field with a Contract to provide a usage count.
|What problem will this feature solve?:|