Response box when edit ticket status

Idea created by 7736190 on May 25, 2016
    Not Planned
    Score10
    • 7736190
    • Patrick Knoope

    (Originally posted on 2, September 2015)

    Hi
    I want to see response box when edit ticket state ( waiting input, on hold, solution proposed, close). It is available for "state: resolved" only now.
    Please help on this matter
    Regards,
    Ashadul

    What problem will this feature solve?: