Block the email address that sends messages

Idea created by 7702851 on May 25, 2016
    Not Planned
    Score5
    • 7702851

    (Originally posted on 1, September 2015)

    How can we block the email address the users see  support@COMPANY.samanage.com

     

    once a user gets this they can email in tickets, we do not want them to do that, the self service portal is their way to create tickets

    What problem will this feature solve?: