(Originally posted on 21, August 2015)
We I need to stop the flow when the request is placed incorrectly. Can we add custom incident states to cancel a Service Request"
Pay attenttion that I dont want it to work just like "Resolved" or Closed. This status didn ?t stop the flow opened because the incident assigned still has the task to do it refferring that request.
|What problem will this feature solve?:|