Set a new Task on a Service Item

Idea created by AJ Tomko on May 25, 2016
    Long term plan
    Score15
    • yagoba.gutierrez@lucaniagestion.com
    • 7372369
    • AJ Tomko

    (Originally posted on 20, August 2015)

    I have mentioned this in my overall review of feature requests, however, as I have come across this like 5 times today, I wanted to make a separate request specifically for it.

     

    Please enable the feature to add an isolated Task/Reminder to a ticket submitted from an Incident form..

     

    Time and time again I find myself needing a reminder in 2 days or 2 weeks or even 2 months, but because the ticket was submitted from the portal via a form, I am unable to do so and have to create a calendar event manually... :(

     

    -AJ

    What problem will this feature solve?: