Integrating JAMF and Teamviewer into Samanage

Idea created by 7547318 on May 25, 2016
    Under Consideration
    Score30
    • Nate Riley
    • 6828508
    • 7547318
    • Phil Dowling
    • 7506274
    • 7551240

    (Originally posted on 21, May 2015)

    We are an Apple Distinguished Program that is already using JAMF (for MDM and asset managment), WebHelpDesk (which integrates into JAMF API) and Teamviewer for remote support.  We are looking for a more robust helpdesk that will integrate our assets already in our JAMF DB and be able to integrate a remote session from our Teamviewer accounts. 

     

    A.  if we moved to Samanage would these integrations even be possible?

     

    B.  if we could not wait for them to be integrated on a roadmap do you have a ballpark of how much it would cost in PS time to integrate these features?

     

    Thanks so much,

     

    Matt

    What problem will this feature solve?: