(Originally posted on 17, August 2015)
As we grow and learn how to develop our forms, I have come up with quite a few feature requests/suggestions:
- It would be much easier to move pre-existing tasks to groups, clone them for minor modifications.
- Ability to add portal user as task assignee.
- E-mail trigger task that simply sends an email to user(s) as opposed to requiring them to complete a task.
- pre-defined incident filters
- Form submissions with custom Subject Lines
- Allow additional tasks to be set on submitted forms
- Set ticket to automatically re-open on date, similar to schedule request
- iOS App... :)
- Pleaaaase provide a full array of formatting tools in incidents, solutions, and service catalog :(
- Ability to custom drag and drop and arrange Self Service Portal. Im not a huge fan of how forms are based on Top level Category which determines the grouping and arranges based on A-Z.
- more and more
Im sure some of these may have already been touched on, in the works, or brought up at one point, but just some things I wanted to throw out as I begin to engage in the community. Not enough time at the moment to create individual feature requests for each bullet, so just throwing together a short list! :)
Enjoying Samanage so far and looking forward to improvements!
|What problem will this feature solve?:|