"State" Vs "Status" for incident/request

Idea created by 7627986 on May 25, 2016
    Not Planned
    Score10
    • 396134
    • 7627986

    (Originally posted on 11, August 2015)

    Did anyone ever thought that ?State? should be ?Status? instead?

    I?m far from being an English major (in fact, I learned English only as second language 14 years ago) but I think in this case as a request/incident is going through a process, Status is better than State. I don?t picture anyone (ever) calling IT to ask ?what is the state of my request??

    It is a small thing........

    Thoughts?

    What problem will this feature solve?: