Service Level Management (SLM) - Naming Rules tab

Idea created by 7605080 on May 25, 2016
    Long term plan
    • 6641654
    • 7605080
    • Jamie Milks

    (Originally posted on 24, June 2015)

    Hi There,


    We purchased this ticketing tool about 3months now and we are building our process including this SLM.


    We are add more than 20 Rules and by that time it would a long lines and it will be hard for us to edit the rule once we modify it.


    My idea is to add new tab like "Rule Name" or any tab which can easily determine the rule name.

    Please see attached file for refference.


    Thank you,




    What problem will this feature solve?: