Long term plan
(Originally posted on 17, June 2015)As part of the scope for Custom Forms and Fields it would be extremely useful to be able to add a specific site as part of the scope for the Forms/Field view.
For example. One of our customers uses multiple location specific servers so if we had this ability we could say "Scope: Company A" and add a custom Location dropdown and server dropdown for that specific customer.
As it stands now, the only scope available in incidents is the category and subcategory.
I believe adding site tto the scope could immensely expand the opportunities for using the Forms and Fields feature.
Thank you for your consideration.
|What problem will this feature solve?:|